Personal Data Protection

Modh88 Privacy Policy โ€“
Your Data Security is Our Priority

Modh88 is fully committed to protecting the privacy and personal data of every member. This Privacy Policy clearly explains how we collect, use, store, and protect your information as a user of our platform.

Last Updated: 1 January 2026

Six Ways modh88 Protecting Your Privacy

Privacy is not just a policy on paper โ€“ it is a daily practice we uphold in every aspect of modh88 platform operations.

256-bit SSL Encryption

All data transmitted between your device and modh88 servers is encrypted using 256-bit SSL technology. This ensures your personal and financial information is always protected from unauthorised parties.

Secure Data Storage

Your personal data is stored on servers protected by multiple layers of physical and digital security. Database access is restricted and strictly monitored by the modh88 IT security team.

Strict Access Controls

Only authorised personnel may access users' personal data, and only when strictly necessary for operational purposes. All access is logged and periodically audited to ensure compliance.

No Data Sales

Modh88 has never and will never sell your personal data to any third party for marketing purposes. Your data belongs to you, and we only use it for the purposes stated in this policy.

Legal Compliance

All data management practices at modh88 comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards. We continuously update our policies in line with current legal developments.

User Rights Guaranteed

You have full rights to access, correct, or request deletion of your personal data. modh88 provides a straightforward and responsive process to help you manage your own data.

๐Ÿ”’modh88's Commitment: Your privacy is not merely a legal obligation to us โ€“ it is a trust you place in us. We are committed to ensuring that your personal data is handled with full responsibility and transparency.

1 Introduction

Modh88 ("we", "our platform") is an online gaming platform operating under the domain modh88.app. We take the responsibility of protecting your personal data extremely seriously. This Privacy Policy explains in detail how we handle the personal information you share with us when using the modh88 platform.

This policy applies to all users of the modh88 platform, including website visitors, registered members, and former members. By using the modh88 platform or registering as a member, you give your consent to the collection and use of your personal data as described in this policy.

We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and are committed to ensuring your data is always managed in a secure, fair, and transparent manner. If you disagree with any part of this policy, please discontinue use of the modh88 platform and contact us for further enquiries.

2 Types of Personal Data We Collect

Modh88 collects various types of personal data depending on how you interact with our platform. The following is a summary of the types of data we collect:

Data Category Example Information Primary Purpose
Identity Data Full name, date of birth, identification card number, gender Identity verification (KYC), fraud prevention
Contact Data Email address, phone number, residential address Service communications, account verification
Financial Data Bank account number, e-wallet details, transaction records Deposit and withdrawal processing
Technical Data IP address, device type, web browser, operating system Account security, platform optimisation
Usage Data Game records, betting habits, login history Service improvements, responsible gaming

We only collect data that is strictly necessary for platform operations and never collect data beyond those requirements. Each data category is collected on the basis of a legitimate need and with your consent.

3 How We Collect Data

Modh88 collects your personal data through several key channels:

  • Account Registration: When you register a new account, we collect basic information such as your name, email address, phone number, and date of birth.
  • KYC Verification: To meet compliance requirements, we request copies of identity documents and proof of address when necessary.
  • Financial Transactions: Information related to payment methods and transaction records is automatically collected when you make a deposit or withdrawal.
  • Platform Usage: Technical data and usage data are collected automatically via cookies, server logs, and similar tracking technologies.
  • Support Communications: When you contact our customer support team, records of those conversations may be retained for service quality purposes.
  • Social Media Activity: If you interact with modh88's official social media accounts, information you share publicly may be collected.
4 Purpose of Personal Data Use

We use your personal data solely for the following legitimate and transparent purposes:

  • Account Operations: To create, manage, and maintain your account on the modh88 platform, including login processing and password management.
  • Payment Processing: To process deposits and withdrawals securely and accurately to the correct account.
  • Identity Verification: To comply with KYC requirements and prevent fraud, money laundering, and platform abuse.
  • Customer Support: To assist you in resolving any issues or enquiries related to your account and services.
  • Platform Improvements: To analyse usage patterns and improve service quality, user experience, and the platform's technical performance.
  • Responsible Gaming: To monitor gameplay patterns and identify users who may require responsible gaming assistance or support.
  • Marketing Communications: To send offers, promotions, and the latest updates โ€“ only if you have given your consent to receive such communications.
  • Legal Compliance: To fulfil legal and regulatory obligations applicable to modh88 platform operations.

๐Ÿ’กOptional Controls: You may withdraw consent to receive marketing communications at any time by contacting our support team or through your account settings.

5 Third-Party Data Sharing

Modh88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, in certain situations we may share your data with the following parties:

  • Payment Service Providers: Required financial information is shared with trusted payment processors such as FPX, Touch 'n Go, and GrabPay solely for transaction processing purposes.
  • Technology Service Providers: Cloud infrastructure and technology providers that assist us in operating the platform may have limited access to user data in a processing capacity only.
  • Legal Authorities: We will disclose user data to authorities when required to do so by law, court order, or valid regulatory directive.
  • Compliance Partners: Audit and compliance firms that assist us in verifying adherence to AML (Anti-Money Laundering) and KYC regulations.

All third parties we work with are bound by strict data protection agreements and are prohibited from using your data for any purpose other than those specified in those agreements.

6 Data Security

Modh88 continually invests in the latest cybersecurity infrastructure to ensure your personal data remains protected at all times. The security measures we implement include:

  • End-to-End Encryption: All data communications use 256-bit TLS/SSL protocols, ensuring your information cannot be intercepted during transmission.
  • Two-Factor Authentication (2FA): User accounts are protected with two-factor authentication options for an added layer of security.
  • 24/7 Monitoring: The modh88 IT security team monitors our systems around the clock to detect and respond to any security threats.
  • Periodic Penetration Testing: We conduct regular security tests to identify and address any vulnerabilities in our systems.
  • Role-Based Access Management: Access to user data is restricted to staff who genuinely require it to carry out their duties.

๐Ÿ›ก๏ธData Breach: In the event of any data breach affecting your personal information, modh88 will notify you within the timeframe required by law and take immediate remedial action.

7 Cookies & Tracking Technologies

Modh88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: Helping us understand how users interact with the platform to improve performance and user experience.
  • Functional Cookies: Allowing the platform to remember your preferences such as language and display settings to provide a more personalised experience.
  • Analytical Cookies: Collecting anonymised statistical information about platform usage habits for the purpose of continuous improvement.

You can manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the modh88 platform.

8 Data Retention Period

Modh88 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by law. Retention periods vary depending on the type of data:

  • Active Account Data: Retained for as long as your account remains active on the modh88 platform.
  • KYC and Financial Data: Retained for a minimum of 7 years after account closure in compliance with anti-money laundering legal requirements.
  • Transaction Data: Transaction records are retained for 5 years for audit and compliance purposes.
  • Technical Log Data: Technical and security logs are retained for 90 days before being automatically deleted.
  • Support Communication Data: Customer support conversation records are retained for 2 years for reference and service quality purposes.

Upon expiry of the relevant retention period, your data will be securely deleted or anonymised in accordance with our standard procedures.

9 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and to receive an explanation of how it is used.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data held in our records.

Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data, subject to our legal obligations.

Right to Withdraw Consent

You may withdraw consent to data processing for specific purposes such as marketing at any time.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

Right to Restrict Processing

You have the right to request that we restrict the processing of your data in certain circumstances while a dispute is being resolved.

To exercise any of the rights above, please contact the modh88 privacy team via email at [email protected]. We will process your request within 30 calendar days.

10 Children's Data

The modh88 Platform is exclusively for individuals aged 18 and above. We do not intentionally collect or process personal data from individuals under 18 years of age.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. If you believe a child has registered on our platform, please contact us immediately at [email protected].

Parents and guardians are responsible for ensuring that children under their care do not access the modh88 platform. We encourage the use of parental control software on shared devices.

11 Privacy Policy Amendments

Modh88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make significant amendments, we will:

  • Updating the "Last Updated" date at the top of this policy.
  • Displaying a clear notice on the modh88 platform homepage regarding such changes.
  • Sending a notification to your registered email address if the changes involve a material reduction of your privacy rights.

We encourage you to review this Privacy Policy periodically. Continued use of the modh88 platform after any amendments take effect constitutes your acceptance of the updated terms.

12 Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the modh88 privacy team through the following channels:

  • Privacy Email: [email protected] โ€“ for all enquiries related to your personal data and privacy rights.
  • Customer Support: [email protected] โ€“ for general enquiries related to your account and services.
  • Live Chat: Available 24/7 on the modh88 platform for immediate responses.
  • FAQ: Visit page FAQ us for answers to frequently asked questions about privacy and account security.

We are committed to handling every privacy inquiry seriously and within a reasonable timeframe. If you are dissatisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Department of Malaysia.

Your Data Is Safe with modh88 โ€“ Register with Confidence

Join over 500,000 Malaysian players who have trusted modh88. Our platform is protected by industry-grade encryption to ensure your privacy and security at all times.

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